FAQs

Your carpets should be professionally cleaned every 12 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that cause the damage.

Immediately, a professional carpet cleaner will clean the carpet fibres only. The backing underlay or floorboards should not get wet.

Great Home Service will include furniture moving for the following items: sofas and lounge suites, tables and chairs, beds on wheels and light furniture that one technician could expect to move. Furniture that we don’t move: bookcases, fish tanks, waterbeds, china cabinets, computers and delicate or fragile items. It is always best to remove items to an area that is not being cleaned before we arrive.

Steam cleaning is a process where a cleaning agent is applied to the carpet and then extracted with a hot water rinse into a holding tank. This method removes all residues and gets deep into fibres. Dry cleaning uses a rotary machine where a pad is applied to the bottom. The carpet can be sprayed with the solution or the pad soaked and squeezed, before putting the pad on the driving brush. This pad absorbs limited dirt. This method leaves soapy residue and may distort some types of fibres.

Unfortunately, some stains are permanent and cannot be removed.

We service all the areas in Melbourne.

Yes, all work is guaranteed.

We provide job flexibility, eye for perfection, competitive rates, onsite services, flexible hours and emergency service. No problem during peak season, free quotes and quality assurance.

Our customers’ hygiene is important to us. We wash machines every time during the jobs.

We use high quality professional commercial machines.

Yes, we use the certified cleaning products.

Yes, we provide free quotes.

We provide high quality cleaning services at reasonable prices.

Get in touch with us today for a free no obligation quote. Fill in the form here.